Job Description
We are seeking a highly motivated Sales Support Specialist to join our growing team! In this role, you will be a key partner to our Business Finance Consultants, supporting the processing and closing of working capital originations. You will serve as the primary point of contact for deal-level communication with our Partners and Brokers, ensuring a smooth and efficient funding experience.
This is an exciting opportunity for someone who thrives in a fast-paced, collaborative environment and is passionate about delivering outstanding service.
Key Responsibilities
Serve as the main point of contact for Partners/Brokers, supporting day-to-day deal-level activity
Collaborate across Sales, Credit, and Operations to align terms with borrower needs and ensure a seamless Partner/Broker experience
Influence Partners/Brokers on the value of working with Elite
Coordinate with Credit/Underwriting, Senior Business Finance Consultants, and Funding Coordinators to get transactions funded
Manage multiple Partner pipelines across all lending products
Proactively identify and resolve issues using data, reports, and internal resources
Navigate and apply Elite's credit policies and funding processes
Monitor sales and pipeline reports to optimize deal flow and partner experience
Handle exceptions and escalations with urgency and professionalism
Skills & Specifications
Strong verbal and written communication skills
Critical thinker and problem solver
Collaborative team operating style
Organized with excellent time management and ability to meet deadlines
Customer oriented; strong relationship builder
Works well under pressure
High attention to detail and quality standards
Enthusiastic and accountable, with a strong sense of urgency
Strong mathematical aptitude
Proficient in required systems and software (Microsoft Office, Salesforce, etc.)
Education & Qualifications
~1-3 years processing sales documentation, preferably in a financial services environment, exposure to small businesses
~ Proficiency in Microsoft Office Suite
~ BS/BA or equivalent combination of education and experience
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