Gather, analyze, and document business and functional requirements
Conduct stakeholder interviews, workshops, and requirement-gathering sessions
Create BRDs, FRDs, user stories, process flows, and use cases
Act as a liaison between business users and development/QA teams
Support Agile/Scrum ceremonies and backlog management
Perform gap analysis, impact analysis, and process improvement
Assist in UAT planning, execution, and issue resolution
Maintain requirement traceability matrix (RTM)
Ensure delivered solutions meet business needs and acceptance criteria
Prepare reports, dashboards, and presentations for stakeholders
Bachelor's degree in Business, IT, Engineering, or related field
3+ years of experience as a Business Analyst
Strong knowledge of requirements elicitation and documentation techniques
Experience with Agile or Waterfall methodologies
Proficiency in tools such as JIRA, Confluence, MS Excel, Visio, PowerPoint
Strong analytical, problem-solving, and communication skills
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