Job Description
Job Description
Job Description
Job description:
Job Title: Regional Property Manager (Director of Operations)
Company: Blue Bay Property Management
Location: Miami-Dade County, FL
Employment Type: Full-Time
Compensation: Competitive salary + performance-based bonus; benefits commensurate with experience
About Blue Bay
Blue Bay Property Management is a vertically integrated multifamily owner-operator with a 15-year track record in Miami-Dade County. We operate with an ownership mindset—prioritizing tenant retention, cost efficiency, asset preservation, and consistent NOI growth across a concentrated portfolio of workforce housing properties.
Position Summary
We are seeking a Regional Property Manager (Director of Operations)to oversee the day-to-day performance of our residential portfolio. This leader will manage two Property Managers and ensure operational excellence across leasing, maintenance, capital planning, compliance, and financial performance.
The ideal candidate is a hands-on field operator experienced with vintage, scattered-site assets and comfortable with full P&L accountability.
Key ResponsibilitiesPortfolio & Property Operations
- Oversee operations for 500+ units across 45 buildings within a 5-mile radius.
- Establish and enforce standards for turns/make-readies, inspections, preventive maintenance, and curb appeal.
- Drive leasing performance — manage pricing, traffic, close ratios, and marketing to meet occupancy and renewal goals.
- Manage vendor relationships, scopes, bidding, performance, and close-out documentation.
Financial & Reporting
- Own property and portfolio-level budgets, NOI delivery, and variance monitoring.
- Produce accurate and timely owner reports, variance analyses, and actionable recommendations.
- Partner with accounting on P&L accuracy, payables/receivables, and monthly close timelines.
Maintenance & Capital Planning
- Ensure service quality standards for work orders, preventive maintenance, and response times.
- Prioritize CapEx vs. OpEx spending aligned with asset strategies; coordinate permitting, scopes, and project close-outs.
- Oversee compliance with life-safety standards and building systems; maintain up-to-date vendor documentation.
Compliance & Risk Management
- Navigate Miami-Dade permitting, insurance, and building recertification processes.
- Ensure compliance with Fair Housing, Section 8/HAP, and all local codes.
- Manage city notices, inspections, and required documentation with timely follow-up.
Leadership & Culture
- Lead and develop two Property Managers and their leasing/maintenance teams.
- Establish goals, conduct one-on-ones, and maintain a structured coaching cadence.
- Model professionalism, field-first leadership, and clear, respectful communication.
Systems & Tools
- Champion effective use of AppFolio, Paychex, and Microsoft 365 (Teams, SharePoint, Excel) .
- Develop simple operational dashboards for renewals, turns, delinquency, work orders, and budget performance.
Qualifications
Education
- Bachelor’s degree in Business, Real Estate, or related field required; Master’s preferred.
Licensing & Certifications
- Active or obtainable Florida Real Estate License required.
- CPM (IREM)or CAM (NAA)preferred.
- OSHA/EPA safety certifications a plus.
Experience
- 10+ years in multifamily property management, including at least 5 years in a regional or senior operations role.
- Proven success managing 500–1,000+ units , including vintage (1960–1980) and workforce housing assets.
- Demonstrated P&L and NOI accountability.
Technical Skills
- Proficiency in AppFolio, Paychex, and Microsoft 365.
- Familiarity with Miami-Dade permitting, insurance, and recertification processes.
Leadership & Communication
- Experienced in managing property, leasing, and maintenance teams.
- Decisive, organized, and calm under pressure with strong field execution skills.
Regulatory Knowledge
- Working knowledge of Fair Housing laws, Section 8, and local compliance reporting.
Personal Attributes
- Strategic, reliable, and detail-oriented with a strong sense of ownership.
- Hands-on operator who thrives in a family-office culture.
Job Tags
Full time, Work at office, Local area,