The Manager, Epic A ambulatory Applications oversees the management of the Epic A ambulatory Applications team, with oversight of the following Epic systems: EpicCare Ambulatory EMR (including Bones Orthopaedics, Kaleidoscope Ophthalmology, Urgent Care), EpicCare Link Healthy Planet, Dorothy Home Care and Comfort Hospice, MyChart, and Willow Ambulatory Pharmacy. This position is responsible for overseeing the implementation, configuration, support, and optimization of Epic software applications across the healthcare organization. This role will work closely with clinical, administrative, and IT stakeholders to ensure the effective and efficient use of the Epic system to improve patient care, workflow efficiency, and compliance with regulatory standards. PIH Health is a nonprofit, regional healthcare network serving approximately 3 million residents in Los Angeles County, Orange County, and the San Gabriel Valley. The network includes PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical group, home healthcare services, hospice care, and various specialized health services. Recognized nationally for excellence in patient care and experience, PIH Health has been identified by the College of Healthcare Information Management Executives (CHIME) as one of the top hospital systems in the nation for best practices, technological advancements, and quality of care. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, and Instagram. Required Experience Strong understanding of ambulatory applications and workflows Proven leadership and team management skills to handle multiple projects and delegate to and direct staff Strong management skills to oversee daily operations of the Epic application team, including system maintenance, configuration, troubleshooting, testing, and support Ability to lead the implementation of new Epic modules and upgrades, ensuring timely and successful project completion Ability to prioritize work efforts and adapt in a fast-paced environment Ability to provide support to application analysts and managers by understanding issues and workflows well enough to represent users' needs to Epic Ability to set clear expectations for team members, including defining their roles at each project phase Effective communication skills to convey information clearly and concisely with project leadership and subject matter experts Collaboration skills to work with clinical and operational leadership to assess needs, translate workflows into Epic functionality, and provide strategic guidance Flexibility to adapt to changing end-user business needs Ability to gain trust and establish effective relationships with Epic counterparts Perseverance to overcome obstacles and perform well under stress and time pressures Logical problem-solving skills to examine information from various sources and develop solutions to prevent recurrence of issues Address: 12401 Washington Blvd. Salary: $118,643.20 - $195,748.80 Shift: Days #J-18808-Ljbffr Jobleads-US
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