Job Description

Law Firm

Position: Practice Support Manager

Location: Midtown, NY

Salary: $160,000 - $220,000

The Practice Support Manager will be able to utilize their skills in the following areas:

• Work closely with Global Business Leaders and Practice Group Leaders to develop and implement procedures that align with business unit goals and Firm initiatives.
• Talent Development: Facilitate the growth and development of non-partner timekeepers, ensuring equal work opportunities and coordinating talent management efforts.
• Operational Oversight: Oversee the efficient management of timekeepers’ capacity, support staff functions, and normalized processes across offices to maintain strategic initiatives and business plans.
• Training Coordination: Organize and lead training programs related to IT, Business Development, and interpersonal skills to ensure continuous professional development.
• Innovative Collaboration: Coordinate with various departments to develop and implement competitive strategies to drive client service methods through innovation and efficiency by utilizing new technologies, processes, and industry standards.
• Performance Metrics: Provide monthly performance reports and collaborate on pricing strategies to maintain competitive edge and enhance our overall client service.
• Employee Relations: Work with Human Resources and Office Administrators to handle employee relations situations, disciplinary actions, and performance evaluations.

Education:

Bachelor’s Degree or equivalent work experience required.

Degrees in Legal Studies, Business Administration, or a related field are highly preferred.

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