Job Description
Job Description
Job Description
Description:
Brook Health is a digital health company. Brook offers a set of products and services extending health-care-management beyond the walls of doctors’ offices and into people’s homes and their day-to-day lives. Brook provides people who are living with chronic conditions a highly personalized high-touch support via a smartphone app offering AI tools, data collection through connected devices, and real-time access to health coaches to make smart, daily decisions and to build healthy habits to achieve their long-term health goals. Brook also offers a CDC-approved preventative program for people who are at high risk for diabetes. For primary care providers, Brook offers SaaS tools for continuous remote monitoring, providing insights into their patient’s health needs, enabling a new model of care, and early preventative interventions with our own care delivery team resulting in better health outcomes.
Brook offers a dynamic work experience with team members in multiple time zones. We have a fast-paced, user-centric, high-expectation, constantly-improving-ourselves type of culture. Our goal is to change the approach to pre-condition and chronic condition care management, to use technology to support health-care providers in improving patients’ health outcomes.
Job Overview
The Human Resources Operations Specialist is a key member of Brook Health’s Human Resources (HR) function, ensuring that day-to-day HR operations are people-first, accurate, and compliant. This role manages HRIS administration (Paylocity), benefits, onboarding and offboarding, compliance tracking (including nursing/clinical compliance), leave administration, and recruitment support. The Specialist partners with employees, managers, and leadership to build HR processes that support both healthcare professionals and technology teams in a mission-driven, care-centered environment. Periodic travel may be required.
Requirements:
Key Responsibilities
- HRIS Administration: Manage Paylocity system; ensure data accuracy, reporting, and process improvements.
- Benefits: Administer benefits programs; support open enrollment, respond to employee inquiries, and ensure compliance.
- Onboarding & Offboarding: Coordinate new hire onboarding, ensuring employees are welcomed and compliant; manage offboarding processes.
- Compliance: Maintain HR and clinical compliance records, including licensing, training, and regulatory requirements.
- Leave Administration: Administer employee leave programs (FMLA, parental, disability, etc.); ensure compliance and proper payroll coordination.
- Recruitment Support: Assist with job postings, interview scheduling, and candidate experience.
- General HR Support: Provide policy guidance, reporting, and HR project support.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
- 3+ years of HR operations or generalist experience.
- Direct experience with HRIS systems (Paylocity strongly preferred).
- Hands-on experience with benefits administration, compliance tracking, onboarding, and leave management.
- Knowledge of federal and state employment regulations, including healthcare-related compliance.
Preferred Qualifications
- Experience working in both healthcare and technology organizations or in a scaling environment.
- Exposure to clinical compliance (nursing or healthcare credentialing).
- Experience supporting multi-state or hybrid/remote workforces.
- Prior involvement in recruitment coordination or talent acquisition support.
Skills & Attributes
- Superior interpersonal communication and presentation skills, as well as proven organizational and influencing skills with all levels of the organization.
- Demonstrated ability to lead and manage teams.
- High energy, emotional intelligence and strong self-confidence. Ability to execute in a “start-up” type environment.
- Expertise in developing a “best practices” culture (i.e. Best Places to Work).
- Change agent and change management expertise in a high-growth environment.
- Empowerment mentality vs. control/command center.
- Experience in process innovation and development.
- Total compensation expertise, particularly in policy and process development.
Why Brook?
- High-Impact Role: Own a core growth channel in a sector of healthtech experiencing rapid growth.
- Mission-Driven: Join a company that’s improving patient outcomes and transforming the way healthcare is delivered.
- Fast-Growing Environment: Thrive in a dynamic, scale-up atmosphere where you’ll have the autonomy to create meaningful change and implement new ideas from day one.
- Cutting-Edge Tech: Work with innovative tools and have the freedom to introduce new solutions, including AI-driven approaches.
- Collaborative Culture: Partner with passionate teams in Marketing, Product, and Clinic Ops to drive measurable results.
Working at Brook
- Fast-paced environment – Brook operates in two of the fastest changing industries in America – Healthcare and Technology. We move quickly to design tools and protocols based on customer and industry feedback. Thriving in an environment of change and continuous improvement is a core competency for all members of our team.
- Dynamic roles - We are a small and tight-knit team enthusiastically tackling difficult problems in an entrenched industry. All team members are expected to contribute to company protocols, provide product feedback and to generally think critically about our processes and care model.
- High expectations - We have big goals for the future. We expect dedication and positive collaboration from all our team to achieve them.
This position is not eligible for relocation or visa sponsorship. Candidates must live within a commuting distance from the office. This is a hybrid role, onsite in the office required weekly along with remote work.
Brook is as focused on our employees’ health as we are on that of our patients. Our Benefits program reflects that. We recognize that health does not just mean physical health, but mental and financial health as well. We make every effort to cover all those areas in our plan offerings.
Benefits at Brook Health
In addition to meaningful work in a mission-driven company, Brook offers a comprehensive benefits package designed to support the medical, financial and mental health wellbeing of our employees and their families.
Healthcare Coverage - Employee & Child(ren): Brook pays 100% of premiums for full-time employees and their child or children for Medical, Dental, and Vision coverage. This means there are no paycheck deductions for you or your child(ren).
- Spouse/Domestic Partner: Brook contributes 50% of premiums for coverage of a spouse or domestic partner.
- HSA Contribution: Employees who enroll in our HSA-eligible medical plan receive a Brook-funded contribution to help cover medical expenses such as deductibles, prescriptions, and office visits.
- Medical Concierge: Brook provides a concierge service to help employees and their families manage healthcare needs like claims, referrals, and care coordination.
Mental Health & Wellbeing - Mental Health Support: Brook supplements the mental health coverage included in our medical plan with additional resources. Employees have access to free therapy sessions through Spring Health, providing confidential, professional support when it’s needed most.
- Flexible PTO: Our PTO program is truly flexible — no accruals and no preset limits. You and your manager decide what’s reasonable, so you can take the time you need to recharge. In addition, we provide dedicated sick time to support your health and well-being, and a generous holiday schedule that ensures time to rest and celebrate with family and friends.
Financial Wellness & Security - Income Protection: Brook provides Short-Term and Long-Term Disability insurance to all full-time employees, helping replace income during an illness or injury. Short-Term Disability works alongside any state or insurance benefits and Brook coverage to provide added financial support while you’re away from work.
- Life Insurance: Brook provides company-paid life insurance equal to one times salary, up to a set maximum.
- 401(k) Retirement Savings: All employees (full-time and part-time) are automatically enrolled in our 401(k) plan. Brook provides a company match to help employees grow their retirement savings.
- Emergency Savings Account (ESA): Brook helps employees build financial resilience by supporting contributions to an emergency savings account. Brook matches a portion of employee contributions, helping the fund grow faster. The account is completely flexible — you decide what qualifies as an emergency and how to use the funds.
Recognition & Community
- Employee Referral Bonus: Great people know great people. When you refer a candidate who is hired, you’ll receive a referral bonus.
Brook Inc is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. Brook does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, marital status, age, non-disqualifying physical or mental disability, national origin or ethnic origin, military service status, citizenship or any other protected characteristic covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Job Tags
Full time, Temporary work, Part time, Work experience placement, Work at office, Remote work, Relocation, Flexible hours,