Job Description

Fraud, Waste And Abuse Investigator

This is a hybrid position, both in-office and remote.

Location: Nashville, TN

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.

At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do from taking charge of our careers, to helping colleagues and lending a hand in the community.

Position Description: Responsible for the research, tracking, and reporting of Special Investigations Unit audits and investigation activities for providers and members involved in questionable conduct as it pertains to treatment patterns, claim submissions, contract agreements, and state licensing requirements.

Primary Job Responsibilities:

• Plans, coordinates, prepares, and performs in-depth provider and member audits and researches questionable conduct using data extraction and analytic tools and techniques.
• Conducts interviews, requests and preserves evidence, reviews auditee's treatment and financial records, controls, and other pertinent records.
• Prepares written communications to auditees and management, including requests, audit and investigation reports and general correspondence to ensure compliance with regulatory and contractual requirements.
• Educates providers and members regarding regulatory and contractual requirements to gain or maintain compliance with participating agreements, client contracts, and applicable laws and regulations.
• Assists law enforcement agencies or attorneys in the detection, defense, and prosecution of fraud, including responding to subpoenas, tracking and preparing documentation, and testifying in administrative or judicial proceedings regarding violations of contracts, laws or regulations.
• Makes recommendations to enhance system controls and contract agreements to assist in prevention of aberrant behavior.
• Assists in the development of training programs and educates corporate staff in anti-fraud activities.
• Assists in implementing, supporting, developing and maintaining relationships with internal and external customers.

Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.

Minimum Requirements: Position requires a bachelor's degree in statistics, criminal justice, finance, healthcare management or a related field and three years of experience auditing, utilizing analytical tools and software, dental claims billing or review, or as a dental hygienist. Accredited Healthcare Fraud Investigator (AHFI), Certified Fraud Examiner (CFE), or Certified Internal Auditor (CIA) designation is preferred. Will accept any suitable combination of education, training, or experience.

Position requires advanced knowledge of the insurance industry, dental terminology, procedures, and dental insurance products; ability to use data extraction and analytic tools, word processing, spreadsheet, and presentation software skills; strong verbal and written communication skills, strong organizational and analytical skills; ability to manage multiple assignments with competing deadlines; and the ability to resolve complex problems using independent judgment.

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

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