Job Description

Deputy Chief Information Officer (Deputy CIO) Category: Information Technology Department: Information Technology Locations: Springfield, MA Posted: Mar 11, 2025 Closes: Open Until Filled Type: Full-time PositionID: 186287 About Springfield Technical Community College : Located on 35 acres of the Springfield Armory National Historic Site and founded in 1967, Springfield Technical Community College is a major resource for the economic vitality of Western Massachusetts. As the only technical community college in Massachusetts, STCC offers a variety of career programs unequalled in the state. Digital Multimedia, IT Security, Nursing, Robotics, Sonography, Mechanical Engineering Technology (Advance Manufacturing) and dozens of other career programs produce potential employees each year. STCC's highly-regarded transfer programs in Business, Engineering, Liberal Arts, Science and Technology continue to provide the most economical option for students pursuing a four-year degree. With an annual enrollment of over 6,500, evening, weekend and online students, STCC is a vibrant campus rich in diversity and justifiably proud of our designation as a Hispanic Serving Institution. Respect, is one of the Core Values of the College and we strive to nurture mutual respect among faculty, staff and students. With respect, we embrace differences to create an inclusive environment for all . Job Description: Reporting to the Vice President & Chief Information Officer, the Deputy CIO serves as a key member of the IT leadership team and will play a pivotal role in managing the strategic direction and operational excellence of the College's IT services. The Deputy CIO manages the delivery and performance of critical IT functions and services, ensuring high quality, efficiency, and user satisfaction. As a senior leader, the Deputy CIO is responsible for overseeing the College's Enterprise Applications, User Support Services, and IT Project and Portfolio Management. Responsibilities: Collaborate with the VP & CIO and Chief Information Security Officer (CISO) in developing long-term and short-term technology plans that align with institutional goals and priorities. Provide strategic leadership and operational management for the Enterprise Applications and User Support Services teams. Oversee the administration, optimization, and support of all enterprise applications across the College, ensuring alignment with academic and administrative needs. Collaborate with departments to identify and prioritize system enhancements and improvements. Ensure system reliability, performance, and security of enterprise applications, including but not limited to ERP/ student information systems, learning management systems, and CRM applications. Ensure IT systems and services comply with relevant regulations, security standards, and institutional policies. Lead and manage the User Support Services team to ensure excellent IT support for faculty, staff, and students. Develop and implement effective support strategies, ensuring timely resolution of issues and improving user satisfaction. Oversee the development and execution of IT initiatives, ensuring adherence to project timelines and budgets, and promoting a culture of collaboration and service with internal stakeholders. Manage and oversee the full lifecycle of technical projects, define project goals, create project plans, allocate resources, and monitor progress to ensure successful project execution. Build and maintain strong relationships with faculty, staff and senior leadership, including personnel covered by collective bargaining units, to understand their technology needs, provide solutions, and facilitate strong performance evaluation. Requirements: Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred). Minimum of 8-10 years of progressive experience in IT leadership roles, with at least 5 years in a management position. Experience managing enterprise applications and IT services in a higher education environment. Extensive knowledge of project management principles, ITIL, and service management frameworks. Strong leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively with senior leadership and stakeholders. Demonstrated expertise in IT strategy, enterprise applications, user support services, and technology project management. Understanding of compliance regulations affecting higher education institutions including FERPA, HIPAA, PII, and cybersecurity requirements. Ability to think critically, solve complex problems, and manage competing priorities in a dynamic environment. Experience with budget planning, resource allocation, and managing technology-related financial matters. Previous experience working with labor contracts/collective bargaining units is desired. Additional Information: Salary: $140,000 Annually Benefits: Yes Union: Non-Unit Professional (NUP) Grant Funded: No Closing Date: Open Until Filled All candidates must have legal authorization to work in the United States. Springfield Technical Community College is not sponsoring H1B Visa. Application Instructions: All available positions are located at: which applicants must apply online by submitting a cover letter, resume and three (3) professional references. Cover letter must demonstrate how your education and experience qualifies you for this position.

PRE-EMPLOYMENT DETAILS:

STCC conducts a pre-employment screening. Initial and continued employment is dependent upon meeting National Background Check, Criminal Offender Record Information (CORI) and/or Sex Offender Registry Information (SORI) check and if applicable, Physical and Alcohol/Drug Testing requirements. Screening also includes verification of academic credentials, licenses, certifications, and/or verification of work history. Finalist(s) for this position will be subject to a pre-employment screening as a condition of employment. POLICY STATEMENT ON AFFIRMATIVE ACTION, EQUAL OPPORTUNITY & DIVERSITY: Springfield Technical Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies.

EQUAL OPPORTUNITY STATEMENT:

STCC's personnel and academic decisions, programs and policies are formulated and conducted in a manner, which will ensure equal access for all people and prevent discrimination. #J-18808-Ljbffr Springfield Technical Community College

Job Tags

Full time, Temporary work, H1b, Weekend work, Afternoon shift,

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