Job Description
Store - Msp-Burnsville, Mn
Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they are looking for. Provide a safe, clean and clutter-free environment.
Major Activities
- Adhere to standard operating procedures (SOP's) and company programs to ensure compliance to applicable laws and requirements; execute company policies and standards
- Embrace and execute personal designer by using elevated ABC deliver to build relationships with all customers while creating custom framing solutions. Deliver sales and production results
- Complete framing orders with a high degree of quality and on time
- Maintain the ready made frame department and other assigned areas including SISO and directed replenishment
- Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
- Follow standard operating procedures (SOPs) and company programs
- Support shrink and safety programs
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
- Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
- Operate cash register and execute cash handling to standards
- Acknowledge customers, help locate product and provide solutions
- Assist with omni channel processes
Other duties as assigned
Minimum Type of Experience the Job Requires
- Basic computer skills and basic measuring skills
- Ability to operate the framing equipment and glass cutter
Preferred Type of Experience the Job Requires
- Retail experience
- Experience selling products and/or services to customers
Physical Requirements
- Regular bending, lifting, carrying, reaching and stretching
- Ability to move throughout the store
- Ability to remain standing for long periods of time
- Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
- If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Michaels
Job Tags
Night shift, Early shift,