Job Description

Senior Staff Engineer, Global Fintech & Loyalty Platform

Wayfair is on the lookout for a Senior Staff Engineer to lead the development of our comprehensive Global Loyalty , Payments, Financing, and Fraud platform, a pivotal component supporting our dynamic $12 billion business across various retail brands and expanding global presence. Our pillars are:

• Loyalty - Reward our most engaged customer in a personalized manner
• Financing - Increase purchasing power of our customers in a sustainable manner with a marketplace of possibilities
• Payments - Seamless conversion of every shopping journey into satisfied purchase with low latency, high availability transactions
• Fraud - Protect wayfair and customers from never sleeping bad actors using scalable ML solutions and leveraging industry standard partners

This role offers the chance to shape the experience of tens of millions across our portfolio of brands, including Wayfair, Perigold, AllModern, Joss & Main, and Birch Lane, as we scale our operations from 5 to 15+ countries and omnichannel with physical stores and call center sales. In an $800+ billion market, your contributions will resonate on a worldwide stage. Come and influence a world-class 100+ tech team across the globe in North America, Germany and India and 30+ external large payment platform partners. We are on the customer advisory board of top prominent platform companies.

At our core, we strive to provide a delightful shopping experience by delivering the ideal home goods through cutting-edge technology and unparalleled service, and you will be at the forefront, enhancing our customers' confidence and enjoyment through secure, simple, and tailored transaction and reward systems.

• Serve as the technical authority in the Fintech & Loyalty domain, designing and building a scalable, future-proof platform that seamlessly integrates with various systems within and outside Wayfair on a global scale
• Develop and drive a multi-year technology strategy for Wayfair's Fintech & Loyalty ecosystem, ensuring alignment with business objectives and long-term goals
• Architect and review code to implement high-quality, scalable, and maintainable services that adhere to best practices in design and coding
• Drive technical discussions and decisions across the entire platform, fostering a culture of innovation, collaboration, and continuous improvement
• Focus diligently on production readiness, including testing, monitoring, deployment, documentation, and proactive troubleshooting
• Identify and mitigate risks and gaps in technical approaches, proposing solutions that align with the department's technical vision
• Influence and contribute to the department's strategy and roadmap, ensuring the team's efforts are aligned with business priorities
• Mentor and guide other engineers, fostering a culture of learning, growth, and technical excellence
• Be recognized as a collaborative and credible subject matter expert, representing the team's focus area both internally and externally
• Bring latest state of art into practice including genAI and ML solutions to Fintech and Loyalty

What You’ll Need

• 10+ years of engineering experience specifically around launching customer focusing products to 10’s of millions customers
• Ecommerce or customer-facing technology experience on a high-traffic website or product
• Track record of driving software transformations within high-growth environments at scale
• Experience architecting and building large-scale, cloud-based technology solutions
• Full stack experience and comfortable designing frontend API/Servers, storage solutions, batch processes handling big data and pipelines to build data for ML training.
• Hold high bar on Devops and MLops processes and standards

Preferred qualifications

• Expertise in payments engineering, with extensive experience in large-scale integrations or platform development of credit cards, financing, BNPL, applications

Why You’ll Love Wayfair:

• Time Off:
• Paid Holidays
• Paid Time Off (PTO)
• Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
• Life Insurance
• Disability Protection (Short Term & Long Term Disability)
• Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)
• Caregiver Services
• 401K Matching (Employee Matching Program)
• Tuition Reimbursement
• Financial Health Education (Knowledge of Financial Education - KOFE)
• Tax Advantaged Accounts
• Family Support:
• Family Planning Support
• Global Surrogacy & Adoption Policy
• Professional Development & Recognition:
• Rewards & Recognition
• Global Employee Anniversary Awards
• Employee Discount
• U.S. Bluebikes Membership
• Global Pod Outings
• Work/Life Balance:
• Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments

The salary range for this position is $189,000-$222,000; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

We are looking forward to your application!

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form .

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here .

About Wayfair Inc.
Your personal data is processed in accordance with our Candidate Privacy Notice ( If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

About the company

Wayfair Inc. is an American e-commerce company that sells furniture and home-goods.

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