Call Center Manager Job at Luxury Bath Technologies, Port Huron, MI

ZzRzMDQzYUhKbnA4ZVR2eURTWVpPMVdCL3c9PQ==
  • Luxury Bath Technologies
  • Port Huron, MI

Job Description

Call Center Manager Port Huron, Mi

At Mobility Remodelers, we're redefining what bath remodeling meansbringing stylish, affordable, and low-maintenance solutions to homeowners, businesses, and individuals with accessibility needs. Born from a desire to raise industry standards, we've earned a reputation for unmatched quality and workmanship across our full line of acrylic bath and shower systems.

We're currently seeking an experienced Call Center Manager to lead our inside sales and scheduling team in Port Huron, MI. This is a key leadership role where you'll help drive our continued growth, develop a high-performing team, and ensure outstanding service and efficiency in every customer interaction.

What You'll Do:

  • Oversee daily call center operations, ensuring smooth scheduling and high-quality customer interactions
  • Recruit, hire, train, and coach a team of Call Center Representatives
  • Manage inbound and outbound calls with a focus on service and sales
  • Coordinate with our sales team to optimize appointment setting and territory coverage
  • Monitor performance metrics and drive results to meet weekly and monthly targets
  • Handle escalated customer issues with professionalism and poise

What We're Looking For:

  • Proven leadership experience in a call center or customer service environment
  • Strong communication, problem-solving, and organizational skills
  • Ability to thrive in a fast-paced setting and lead by example
  • Proficiency with CRM and scheduling tools
  • Availability to work evenings and weekends as needed

Why Join Us?

We offer a competitive salary plus performance-based bonuses, along with the opportunity to make a meaningful impact in a growing company with a mission-driven culture.

Luxury Bath Technologies

Job Tags

Weekend work, Afternoon shift,

Similar Jobs

Ursus Inc

Recruiting Coordinator Job at Ursus Inc

 ...Recruiting Coordinator Our client - a leading IT Security and Compliance Organization - is seeking a part time Recruiting Coordinator to bring...  ...: Job Title: Recruiting Coordinator Location: 100% Remote Duration: 6 months+ Rate Range: $28-$35/hour Summary... 

Arrow Healthcare Staffing

Travel Medical Lab Technologist - Blood Bank Experience Required - $1,731 per week Job at Arrow Healthcare Staffing

 ...allied health recruiting firm. We specialize in local/ travel nursing, medical laboratory, pharmacy, radiology/imaging, therapy, and executive/leadership recruitment. We offer direct hospital contracts and all of the top benefits in the marketplace today. Benefits ~... 

Hire Score LLC

Project Manager Job at Hire Score LLC

 ...Job Description Our client is looking for a Project Manager for their Rockville, MD sales office. In this role, you will manage projects from conceptual design ideas, through manufacturing to final distribution supporting the Sales Manager. Our client looks for highly... 

Med Source Consultants

Psychiatrist - 3325 Job at Med Source Consultants

 ...Psychiatrist 33256 Weeks Vacation Great State Benefits *Earn a great starting salary along with state benefits which include a...  ...Great State Benefits Job Type Permanent Specialty Psychiatry/Adult State GA Location GA Short Drive to Atlanta...