Job Description

Job Description

Job Description

As a member of our hospitality team, the primary responsibility of a Beverage Cart Attendant is to provide exceptional customer service by serving food and beverages to guests while they are on the golf course by adhering to all requirements and restrictions set forth by the ABC board. This role is responsible for loading and unloading the beverage carts, patrolling assigned areas of the golf course and offering food and beverage options, maintaining pars on the beverage carts, and reporting any unusual or unsafe conditions. A crucial part of this role is to enhance the guest experience on the golf course by providing prompt and friendly service, maintaining cleanliness, and upholding safety standards.

• Adhere to all requirements and restrictions established by the ABC board to ensure compliance with alcohol service regulations.
• Conduct regular patrols of assigned areas on the golf course, offering food and beverage sales to guests while they play. Additionally, assist in maintaining the cleanliness of the grounds by collecting litter and promptly reporting any unusual or unsafe conditions.
• Follow all guest check and cash handling procedures meticulously to ensure accurate and secure transactions.
• Keep beverage carts stocked with appropriate inventory levels, maintaining pars to meet guest demands. At the beginning and end of each shift, load and unload beverage carts, accounting for unsold products and providing a detailed sales report that includes revenue and beginning balance.
• Ensure the beverage cart is clean and well-maintained at all times. Drive the cart safely and courteously, prioritizing the safety of guests and staff.
• Report any instances of intoxicated persons to management staff for appropriate action.
• Stay informed about golf course conditions, cart rules, and rotations to assist guests effectively.
• Prepare and serve all beverages in accordance with the beverage standards set by the establishment.
• Utilize suggestive selling techniques and provide exceptional hospitality to enhance the guest experience.
• Report gratuities received following company guidelines and in compliance with federal law.

Renaissance Birmingham Ross Bridge Golf Resort and Spa is widely recognized as one of the finest resorts in the Birmingham area and all of central Alabama. Affectionately known as "The Castle", the resort has recently undergone beautiful renovation, a pool expansion, and the onsite golf course is the fifth-longest course in the world and
destination for golfers from around the world. The golf trail is by far one of the longest at just under 8,200 yards off the back tees! Beautifully carved into the rolling terrain of Shannon Valley, these 18 holes will challenge some of our most experienced golfers.

As a part of the PCH Hotels & Resorts portfolio, Ross Bridge part-time associates enjoy a wide array of perks and discounts, including:

• Hotel, F&B, golf, and retail discounts throughout the company properties
• Worldwide travel discounts through Marriott
• Tuition reimbursement to continue your education or professional development
• And much more!

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