Job Description

Bell Support Summer Internship - Casual Temp., $22.00/hour at Aulani, A Disney Resort & Spa summary:

The Bell Support Summer Internship provides an opportunity for students or recent graduates to gain work experience and network at Disney. Interns assist in handling guest luggage and delivering excellent service while developing transferable skills such as problem-solving and effective communication. This role emphasizes guest interaction and teamwork, aligning with Disney's commitment to exceptional customer service.

Looking for ways to expand your resume by building a network of connections and gaining valuable work experience?

Apply for the Bell Support Summer Internship role where you will have the chance to fully experience and create the Disney magic.

It is also a phenomenal opportunity to network with Disney leaders and explore potential opportunities after your program. During your Internship, you will build transferable skills like problem-solving, collaboration, and effective communication that will help you prepare for your future, whether at Disney or beyond.

The Luggage Handler (Support) role will assist Bell person and Bell/Valet Dispatch with the tagging, storing and retrieval of arriving and/or departing guests with luggage. You will be coordinating with Bell persons to ensure Guest requests are fulfilled in a timely manner, demonstrating the spirit of Aloha and providing world-renowned Disney service.

Responsibilities :

• Greet Guests with positive, friendly and helpful attitude
• Transport guest luggage including but not limited to/from Vehicles/Storage Room.
• Care and Storage of Guest property
• Proactively address Guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding area
• Work with mobile applications (HotSOS)

Basic Qualifications :

• Currently enrolled or graduated within six months of application submission, in an accredited college/university
• Ability to handle difficult/sensitive situations independently, while effectively communicating with you team
• Excellent communication and listening skills
• Enjoys working with people and possess a friendly and outgoing personality
• Must have enthusiasm and possess excellent guest service skills
• Flexible/adaptable (may work in a variety of areas, conditions and/or changing scheduled shifts/days off)
• Maintains clean and polished appearance
• Committed to safety
• Enjoys engaging with Guests and fellow Cast Members
• Enthusiastic about interacting and helping Guests
• Receptive to special requests and proactive in anticipating guests needs
• Maintain confidentiality
• Able to complete tasks independently
• Willing to follow instruction and take direction
• Committed/reliable (arrive and be on time for scheduled shift)
• Supportive of other Cast Members working on your team
• Must be detail oriented and have the ability to multitask
• Strong verbal communication and listening skills (able to positively engage with Guests, Team Members, and Management)
• Self-directed (can complete tasks with minimal follow up/supervision)

Preferred Qualifications:

• Knowledge of Hawaiian/Japanese language preferred

Additional Information :

SCHEDULE AVAILABILTY
Casual Temporary: Must be able to work up to 5 days per week from May 27, 2025 - September 6, 2025, with required availability on Friday, Saturday & Sunday.

SUBMITTING YOUR APPLICATION
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Keyword: AULANI CASTING

The pay rate for this role in Hawaii is $22.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

Keywords:

Disney Internship, guest service, luggage handling, hospitality, customer experience, summer internship, networking, transferable skills, teamwork, problem-solving

Job Tags

Hourly pay, Temporary work, Work experience placement, Summer work, Casual work, Internship, Flexible hours, Shift work, Sunday, Saturday,

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